Nomadas Experience (“Nomadas”, “we”, “our”, “us”) is an international educational advisory agency that provides services related to studying, working, and traveling abroad.

This Privacy Policy explains how we collect, use, store, and protect personal information when individuals interact with our services, including:

  • Our websites
  • Mobile applications
  • Online platforms and internal systems
  • Marketing campaigns
  • Customer support channels
  • Educational and migration advisory processes

By using our services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect personal data necessary to provide our services, including:

Identity and contact data

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Nationality and residency

Educational and migration information

  • Academic background
  • Language proficiency
  • Study preferences
  • Visa-related documentation
  • Employment history

Technical and usage data

  • IP address
  • Device information
  • Browser type
  • App usage analytics
  • Cookies and tracking technologies

Communications data

  • Messages, inquiries, or support requests
  • Records of consultations or advisory sessions

2. How We Use Personal Information

We process personal data to:

  • Provide educational consulting and migration advisory services
  • Manage applications to partner institutions
  • Facilitate visa processes and documentation
  • Communicate service updates and important information
  • Improve our digital platforms and user experience
  • Perform internal analytics and business operations
  • Comply with legal and regulatory obligations

Where applicable, we rely on:

  • User consent
  • Performance of a service contract
  • Compliance with legal obligations
  • Legitimate business interests

4. Sharing of Information

Personal information may be shared with:

  • Educational institutions and partner organizations
  • Immigration or government authorities when required
  • Technology providers (cloud hosting, analytics, CRM systems)
  • Payment service providers
  • Professional advisors and compliance entities

Nomadas Experience does not sell personal data to third parties.

5. International Data Transfers

Due to the global nature of our services, personal data may be transferred and processed in countries where our offices, partners, or service providers operate.

We take reasonable steps to ensure adequate safeguards for international data transfers.

6. Data Retention

We retain personal data only as long as necessary to:

  • Deliver contracted services
  • Meet legal and compliance requirements
  • Resolve disputes
  • Maintain internal records

7. Data Security

We implement appropriate technical and organizational measures including:

  • Secure servers and encrypted communications
  • Role-based access control
  • Internal confidentiality policies
  • Vendor security assessments

However, no digital system can be guaranteed 100% secure.

8. Marketing Communications

We may send promotional or informational communications related to our services.

Users can opt-out at any time via unsubscribe mechanisms or by contacting us.

9. User Rights

Depending on applicable laws, individuals may have the right to:

  • Request access to personal data
  • Request correction or deletion
  • Withdraw consent
  • Restrict or object to processing
  • Request data portability

Requests may be sent to:
📧 privacy@nomadasexperience.com

10. Children and Minors

Some services may involve individuals under legal age.
In such cases, parental or legal guardian authorization may be required.

11. Changes to this Policy

We may update this Privacy Policy periodically.
The latest version will always be available on our official website.

12. Contact Information

NOMADAS EXPERIENCE PTY LTD
Level 9/124 Exhibition St, Melbourne VIC 3000
📧 privacy@nomadasexperience.com
🌐 https://www.nomadasexperience.com